Improvement Journey Risk #1: Commitment by Site Management
by Ross Kennedy, 23 June 2021
What are the possible risks to a successful TPM & Operational Excellence Improvement Journey? and How should they be monitored?
Risk #1. Site Management see TPM & Operational Excellence as an extra thing to do to appease corporate
The TPM & Operational Excellence Improvement Journey needs to be embraced by Site Management as a means to achieve their short term and long term business goals, not as an add-on to their many other projects.
Site Management need to embrace the notion that everyone at site should ultimately be spending at least 10% of their normal work time involved in Continuous Improvement. This equates to:
- 5% in Cross-functional Team Improvement Activities; and
- 5% in Area Based Team Improvement Activities.
As such, I believe some of the key attributes of a Site Manager and their direct reports such as Production Manager, Maintenance Manager, and Quality Manager should be:
- A commitment to excellence;
- A willingness and desire to learn a new way of thinking;
- A willingness and desire to learn a new way of leading;
- See their role as one of developing their people and creating future leaders, in other words, a desire to be a good teacher and long term thinker;
- Recognise that Safety First is a given, and that Perfect Quality and Customer Satisfaction are the most important focus of the company after safety; and
- Understand and re-enforce that quality is never sacrificed for cost or expediency.
To monitor and ensure that this risk does not become a factor in your Improvement Journey, your Site Operational Excellence Leadership Team need to meet weekly, for a maximum of 1 hour, and have the appropriate managers take responsibility for their teams rather than expecting the Improvement Co-ordinator or Improvement Manager to take responsibility.
To learn more about how to manage your Improvement Journey purchase CTPM’s 'How-To' Booklet: Site Governance of the TPM & Operational Excellence Journey by clicking here.
If you would like assistance developing site governance for your Improvement Journey, or would like more information, please email Ross Kennedy at firstname.lastname@example.org.