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Frontline Problem Solving Workbook Pack

$100

Too often issues reported at Daily Review Meetings are only backed up by a report of a successful work-around.

What is not reported is the root cause of the problem. Hence the need for establishing a process of initiating Frontline Problem Solving approach that all employees can use or contribute to.

Learn how to:

  • Define problems more clearly
  • Develop Containment Strategies
  • Construct an Cause & Effect Diagram to identify all variables effecting the problem
  • Work through a Why-Why Diagram to get to the Root Cause
  • Summarise your results on an A3 Summary Sheet to allow sharing of your learnings

Pack Includes:

  • 5 Frontline Problem Solving colour workbooks
  • CD containing the A3 Summary Sheet template

Please Note: Once payment is finalised, the workbooks will be created and sent by post. An email will be sent to you with details of the delivery. If for some reason you do not obtain the product within 2 weeks after payment is finalised, please contact CTPM via email at ctpm@ctpm.org.au or via phone on +61 2 4226 6184.

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